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Jon Bacon Sep 29, 2009 • Announcements
Hi,
Welcome to the all new Joth Support Desk. Here you can log a request for support or you can just e-mail us at support@joth.co.uk. Your support requests will now be saved and we'll be examining how quickly we respond and solve all your questions and problems so we can see if there's any way we can improve our service to you.
Use the links on the right to explore the growing Joth Knowledge Base which we hope will answer some of the common questions we get asked. If you have any suggestions for articles please let us know and we'll see what we can do!
Still have questions? Log a request or give us a call!
Jon Bacon Sep 29, 2009 • Network Status
16/08/2010 13.20
We are aware that the India (MAIL1) server has been blacklisted by Hotmail.
We are working to resolve this issue as soon as possible.
Apologies for the inconvenience.
17/08/2010 15.00
We're still working to resolve this problem, we've changed to a clean IP after blocking some domains that we're sending Spam. Unfortunately we soon realised Spam was still being sent out and the new IP has also been blocked. We will continue to work on this to get it resolved as quickly as we can.
Please accept our apologies for the inconvenience caused by this situation.